Tuyển dụng IT Helpdesk (IT Support) - Working at HN
Lương: Xem mức lương Hạn: 23/07/2024Mô tả công việc
`1. Help Desk Administration (80% of time)
- Install work stations and installing and configuration computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.
- Monitoring and maintaining computer systems and networks.
- Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at user table.
- In charge of installing work stations, load all required software and support new entrance to use their account and PC at the first day in company
- Repair some small problem in hardware PCs, Printer, Scanner, telephone.
- Moving and setup PC when user move to new table.
- Tape backup Management
- Monitoring (backup, camera, Network device, internet, …)
- Disk Clean-up, Scan Antivirus periodical
2. IT Asset Management (20% of time)
- Monitoring and maintaining all the software, hardware and other IT equipment
- Update Monthly IT Report.
- Make label and manage IT asset.
Yêu cầu kinh nghiệm
- College/Bachelor’s degree in IT or related degrees
- 1-2-year experience in IT field (with more than 100 end-users)
- Having knowledge about Domain Controller, Active Director.
- Have CCNA/MCSA is an advantage
- Fair English communication skills in both speaking and writing
- Communication & problem-solving skills, strong persuasion
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