Business Analyst (QA QC)

Mô tả công việc

• Participate in product prototyping, mock-up, and GUI design.
• Gather, analyze, and translate business needs into documents such as business cases, business models, project scope, project description, functional specifications, user cases, user stories/PBI...
• Verify team output (usability testing, validate “before” and “after” results from the changing system, acceptance testing...).
• Support the creation and maintenance of project documentation, including glossaries, lesson learned, user guides...
• Manage change requests.
• Keep up to date with new trends and best practices in business analysis and share knowledge with colleagues.
• Understand, clarify and document software requirements
• Draw product wireframe, functional workflow
• Close cooperation with our technical specialists in design, implementation and deployment of solutions
• Elaboration of operational test procedures and test cases
• Assess the client’s business needs and business processes (current and future)
• Define configuration specifications and business analysis requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.