Business Analyst

Mô tả công việc

• Elicit requirements using interviews, document analysis, requirements workshops, surveys,site visits, business process descriptions, use cases, scenarios, business analysis, tasks and work-flow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), use cases, GUI, Screen and Interface mock-up.
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
• Perform the role of Quality Assurance when system is ready.